General Questions
- How do I change the email address on my account?
- How do I delete my account?
- What are the Keeper Connector and the MAX adapter?
- How do I know if all my files were backed up?
- Can I organize my files into albums or folders?
- Why does the app say my drive is incompatible?
- Is there a subscription or monthly fee?
- Why can't my drive backup files larger than 4 GB?
- How do I restore files to a phone, tablet, or computer?
- How do I view files on my Picture Keeper?
- How do I resume my last backup?
- How do I reset my password?
- How many pictures can a Picture Keeper hold?
- Does a second Picture Keeper start where the first one stopped?
- *How long does it take to back up?
- Can I use Picture Keeper with a digital photo frame or TV?