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Quick Answers

General Questions

  • How do I restore files to a phone, tablet, or computer?
  • How do I view files on my Picture Keeper?
  • *How do I reset my password?
  • What happens when my Picture Keeper is full?
  • *Does a second Picture Keeper start where the first one stopped?
  • *How long does it take to back up?
See all 9 articles

Mobile Questions

  • Why does Picture Keeper Pro SSD need to use my computer to back up my phone?
  • *How many pictures can a Picture Keeper hold?
  • What happens if my battery level is too low on mobile device?
  • *How do I backup my phone contacts?

Computer Questions

  • *Will Picture Keeper work on my computer?
  • *Picture Keeper is not backing up all my files. What can I do?
  • *How Do I View My Pictures?
  • *Can I delete pictures off my Picture Keeper?
  • *Does Picture Keeper skip duplicates?
  • *How do I Reset My Picture Keeper?
See all 12 articles

Product Comparison

  • What size Picture Keeper do I need?
  • *What is Picture Keeper Connect?
  • *What's the difference between Picture Keeper & Picture Keeper Connect?
  • *What is the difference between Picture Keeper and Picture Keeper Pro?

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