FAQ
- How much storage are photos using on my iPhone or iPad?
- Why are some files not included in my backup?
- How do I grant full access to my photo/video library?
- How do I grant full access to my contacts?
- How do I backup photos from text messages?
- How do I backup from Google Photos?
- How do I backup from other apps?
- How do I copy files from my mobile device to my computer?
- Do I need my account to reach my files?
- How do I force-close the Picture Keeper app on an iPhone or iPad?
- Why does my drive get warm or hot during use?
- How do I change the email address on my account?
- Start Backup or Resume Backup: what's the difference?