Getting Started
- Install and Open the App
- Connectivity Guide
- App Setup for iPhone or iPad
- View Files on Picture Keeper
- How to Resume Backup Where I Left Off
- Stop a Backup While in Progress
FAQ
- How do I grant full access to my photo/video library?
- How do I grant full access to my contacts?
- How do I backup from Google Photos?
- How do I backup from other apps?
- How do I backup from text messages?
- Why are some files not included in my backup?
Features
- How to Reset Picture Keeper
- How to Change Backup File Types
- View Picture Keeper's Available Storage
- How to Select Files for Backup
- Copy Files from Picture Keeper to iPhone or iPad
- How to Clone Your Next Backup
Troubleshooting
- "Screen Time settings, company restrictions, or parental controls" prevent the app from proceeding
- Recover Files Stored on Picture Keeper
- Resolving iPhone or iPad Storage Issues
- Troubleshooting an Incomplete Backup
- Send Us a Log File
- Reformatting Picture Keeper (USB-C)