This guide will show you how to remove files from your Android device to help free up space. Before proceeding, make sure to have a second copy of your files stored in a second location, as this will permanently delete these files. Consider restoring the files on your Picture Keeper to a computer before deleting anything from your phone or tablet (check here for Mac instruction, or here for Windows instructions). When you're ready to proceed, connect your Picture Keeper to your Android device, then follow the steps below:
- Open the Google Play Store, tap the search field, and search for "Files by Google"
- Tap Files by Google in the search results
- Tap Open if you already have the app, or tap Install and then Open once it's done installing
- Open the Files app, and tap Clean at the bottom left
**If you need any additional assistance, please contact Picture Keeper Support.