Getting Started
- Install and Open the App
- Connectivity Guide
- App Setup for Android
- View Files on Picture Keeper
- How to Resume Backup Where I Left Off
- Stop a Backup While in Progress
FAQ
- Why isn't my drive detected on my Xiaomi, Poco, Oppo, Realme, or OnePlus phone?
- Why are some files not included in my backup?
- How do I backup from other apps?
- How do I free up storage on my Android device?
- How much storage are photos using on my Android device?
- How do I enable external storage devices on Chromebook?
Features
- How to Reset Picture Keeper
- How to Select Files for Backup
- How to Change Backup File Types
- How to Backup Your Google Photos
- How to Change Your Picture Keeper Product After Setup
- How to Delete Files from Picture Keeper
Troubleshooting
- Troubleshooting an Incomplete Backup
- Send Us a Log File
- Reformatting Picture Keeper
- Resolving Android Storage Issues
- Recover Files Stored on Picture Keeper
- Reseat Your Picture Keeper Pro Drive