Skip to main content
Help Center Help Center home page
  • Submit a request
  1. Help Center
  2. Picture Keeper Pro SSD → Android

Picture Keeper Pro SSD → Android

Getting Started

  • Install and Open the App
  • Connectivity Guide
  • App Setup for Android
  • View Files on Picture Keeper
  • Resume a Backup Where I Left Off
  • Stop a Backup While in Progress
See all 8 articles

FAQ

  • How much storage are photos using on my Android device?
  • Why are some files not included in my backup?
  • How do I grant full access to my photo/video library?
  • How do I backup from other apps?
  • Why am I seeing "this is taking longer than expected" when inserting my drive?
  • How do I backup files from a Samsung secure folder?
See all 15 articles

Features

  • KeepSafe
  • Photo Tools
  • View Picture Keeper's Available Storage
  • Backup Your Google Photos
  • Copy Files from Picture Keeper to Android
  • Change Backup File Types
  • Select Files for Backup
  • Delete Files from Picture Keeper
See all 11 articles

Troubleshooting

  • Send Us a Log File
  • Troubleshooting an Incomplete Backup
  • Resolving Android Storage Issues
  • Troubleshooting Drive Connection Issues
  • Recover Files Stored on Picture Keeper
  • Resolving SD Card Conflict Issues on Android
See all 9 articles

© Simplified I.T. Products, all rights reserved