Before proceeding, make sure to have a second copy of your files stored in a second location, as this will permanently delete these files from your iOS device, and most likely from your iCloud account. Consider copying the files on your Picture Keeper to a computer first (check here for Windows instructions, or here for Mac instructions).
When you're ready, follow the steps below for help removing any files from your iPhone or iPad that have already been backed up to Picture Keeper. Only photos and videos are removed, not contacts.
- Tap Settings
at the bottom right:
- Tap Advanced Options at the bottom:
- Tap Remove Files from iPhone (Remove Files from iPad on an iPad) at the bottom:
- Tap Continue on the prompt:
- Wait while the app finds the photos and videos already backed up to your Picture Keeper. When Delete files? shows how many it found, tap Delete.
- Your iPhone or iPad then asks you to confirm. Tap Delete there too. The photos and videos move to the Recently Deleted album in the Photos app and stay there for 30 days, so you can still recover them until then.
- Lastly, if your goal is to free up storage on your iPhone/iPad, you will need to clear your Recently Deleted album in order to complete the deletion of these files. For help with this, see the 'Delete photos permanently' section at the bottom of this Apple support article.
If you need any additional assistance, please contact Picture Keeper support.