Getting Started
Quick Answers
Tutorials
- How to Open the PK Connect App
- How to Allow Full Access to Photos
- How to View Files
- How to Continue My Backup Where I Left Off
- How to Change Backup File Types
- How to Restore (Copy) Files from Picture Keeper to an iPhone or iPad
Troubleshooting
- Recovering the Files Stored on Picture Keeper
- Initial Troubleshooting Steps for Drive Connection Issues
- Advanced Troubleshooting Steps for Drive Connection Issues
- Why are my files being skipped?
- Picture Keeper Connect says I don't have enough space on my iPhone
- *Why did I receive a "Backup incomplete" message?