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Getting Started with Mac

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This guide will help you set up the Picture Keeper app for use with your Mac. Before getting started, check here for help getting and opening the app. Then, use the respective option below for help setting up the version of the app you're using -- the App Store version (for users running macOS High Sierra and above), or the drive version (for users running macOS Sierra and below):

OPTION 1: SETTING UP THE MAC APP STORE VERSION OF THE PICTURE KEEPER APP

  1. If you already have an account, sign in using your email address and password, and then click Sign In at the bottom. Otherwise, click create a new account and sign up:
    Sign In Screen.png

  2. Connect your Picture Keeper to your Mac:
    02 Connect your Picture Keeper.png

  3. Select your drive once it appears:
    03 Select your Picture Keeper.png

  4. If this is not your first time using Picture Keeper, skip to Step 13. Otherwise, on first use, you will have a quick series of permission prompts, which are necessary to grant Picture Keeper access to locations on your Mac, which is what makes it possible to run a backup. If prompted, click Continue:
    04 Setup Prompt.png

  5. Click Continue again:
    05 Step 1.png

  6. Click Allow Access:
    06 Allow Access Prompt.png

  7. Click Continue:
    07 Step 2.png

  8. Click Continue again:
    08 Step 3.png

  9. Click Allow Access to All Photos:
    09 Allow Access to Photo Library Prompt.png

  10. Click Allow:
    10 Allow Access to Desktop Prompt.png

  11. Click Allow again:
    11 Allow Access to Downloads Prompt.png

  12. Click Continue one final time:
    12 You're All Set.png

  13. This should bring you to the Home Home.jpg screen. Just click Start Backup to begin!
    13 Home Screen > Start Backup.png

 

 

OPTION 2: SETTING UP THE DRIVE VERSION OF THE PICTURE KEEPER APP

  1. Connect your Picture Keeper to your Mac.
  2. If you already have an account, sign in using your email address and password, and then click Sign In at the bottom. Otherwise, click create a new account and sign up:
    Sign In Screen.png

  3. If prompted to install an update, be sure to do so, and then when you reach the Home Home.jpg screen, just click Start Backup to begin your first backup:
    13 Home Screen > Start Backup.png

Need to know how to resume your backup? Check out our support article here for help with that.

Were some files not backed up? You can adjust where or what is include in your backup.

**If you need any additional assistance, please contact Picture Keeper Support.

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